You BASTAAAARDS!!

Will you allow me to rant a bit? Trust me, the language below isn't nice, close your eyes while you read this.

This won't be design related at all. Nothing really about business or anything either. Plain and simple, I need to bitch and ramble and there's simply nobody around right now I can offload onto. So you, my friend, my silent readers...are those whom I will subject to hearing my rants. You're my therapy.

I consider myself pretty patient. I understand sometimes people do the best they can with their circumstances. I also understand in our society we're all rushing around too much. We gotta slow down, enjoy the roses and not get all heated up over little things.

BUT (you knew there would be a "but" coming didn't you?), sometimes even I have my limits.

Let's take this first -- my internet connection over the last 8 years has been through DSL, you know, the one through the phone line. Honestly, not a problem at all....in all those years maybe it hiccuped once or twice but in each situation I contact someone and it's resolved in like an hour tops.

So now, I move house, and find out my wife can get a discount off of Time Warner Oceanic services. "Oh! Why don't we just get everything together there?" we think. So I say goodbye to my trusty DSL service and opt to get the competing cable service with Road Runner. Really I mean it's like trading one giant corp for another, but frankly I don't care what the technology is or where it's from, I just need it to work.

Understandably, they can't schedule something right after we move. So we'll have a disruption of internet service for a week or so. OK, that's fine, we'll live. I zip past the details -- a week and a half later I'm "online". So far, this fucking Road Runner service has really sucked. Sometimes it can be as slow as a modem. Other times it's just down.

You call them? You get a half pissy technician who speaks to you like you're the idiot and they tell you it'll be another 11 days before they can send someone over to look at the problem? So even assuming everything is running fine in 11 days that will be a total "installation" time of over 28 days to get my internet back. ARE.....YOU.....FUCKING....KIDDING......ME!!??

Anyway, now I'm magically online again, but for who knows how long. If this keeps up I'm going back to the old devil DSL.

Next...

We needed a new TV. The last one we had, had gotten so bad we had to hit it like the Fonz for over the past year now. We figured we'd drag that one out as long as we could till we could move and get a new TV.

We order it from BestBuy June 30th because they had a good price. Great!

• First email: "We'll deliver this to you on the 6th"
• Second email: "Oh we'll have to reschedule this to the 12th" because it'll have to be shipped from the Mainland.
• Call on the 11th, "Oh the truck was delayed on the Mainland, you'll get it by Thursday"
• Call on Wednesday, "Good news we have your TV! Oh but you'll have to wait till next Tuesday to get it because we can't schedule a delivery"

AAAAACK ackakkakah! <--- that's the sound of me choking on bile.

I know. These are small material things. People once lived without TV or the Internet for long periods of time. (Like during the Jurrassic) But COME ON people....these are not small businesses. Why should these big companies be held any less accountable to sticking to their commitments and deadlines then the rest of us small businesses?

I want to wring someone's neck.